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Please review our list of frequently asked questions below. Can't find an answer to your question? Please visit our Customer Service page to contact us. We're happy to help!

Select from the list of questions below.

How do I select a size?
What are your shipping terms?
Can you rush my order?
When will I receive my hat(s) or headband(s)?
What is your exchange policy?
Do you offer gift cards?
Will you have more styles and sizes available?
I have more questions…

How do I select a size?

Because babies come in all shapes and sizes, our chart below is a helpful guide in determining what size to order. Please note this only a guide and all hats and sizes may vary slightly.

Faqs Size

Toddler sizes can run slightly larger than the baby sizes listed above.

Wrap a tape measure around your child’s head just above the eyebrows and read the measurement in inches. You may wish to add a half inch to the measurement to allow for growth and a more comfortable fit. Please compare your measurement with the size chart above.

If you are unable to measure the child’s head before ordering or are if your child’s head size falls between categories, we recommend that you order a larger size. Baby will be more comfortable and get the most use out of the hat.

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What are your shipping terms?

Shipping within the U.S.

USPS LGO small 

99¢ SHIPPING (First Class mail)

First Class Mail takes approximately 3 - 6 business days to arrive following shipment. You will receive email confirmation when your product ships. 

$7.50 Priority Shipping (flat rate)

Priority Mail takes 2 - 3 business days to arrive once shipped. You will receive email confirmation and a tracking number when your product ships.

$18.95 Overnight Shipping

Overnight Shipping - Only available to certain zip codes due to USPS. Please check with us first. If overnight is not available to your zip code it will be delivered in 2 days.Overnight Shipping is available on select products. Please contact us to arrange overnight shipping. Please note: Order must be placed by 12PM EST to be overnighted.

Shipping outside the U.S.

$9.95 International First Class Shipping (flat rate)

Typically takes 2 - 3 weeks to arrive depending on the destination country. Please note: Tracking numbers are not available on International First Class mail; therefore, we are not responsible for any shipments that do not reach their destination. If the customer is concerned with this risk, it is advisable to choose International Express Shipping, which includes tracking. 

$30.95 International Priority Shipping (flat rate)

Typically takes 6 - 10 business days to arrive; however, depending on the destination country and that country's customs policies, your shipment may take longer. We are not liable for shipments that are delayed due to a customer's country's policies. You will receive email confirmation when your product ships. Tracking numbers are not available on International Priority mail.

 

$36.95 International Express Shipping(flat rate)

Typically takes 3-8 business days to arrive; however, depending on the destination country and that country's customs policies, your shipment may take longer. We are not liable for shipments that are delayed due to a customer's country's policies. You will receive email confirmation when your product ships. Tracking numbers are available for International Express Mail.

 

Important Note: Please allow time for the processing of your order. On occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as we can. Orders involving multiple products may be shipped to you separately and may arrive on different days.

 

UPS Logo Small 

We offer UPS Expedited Shipping

Ground

3 Day Select

2 Day Air

Next Day Air Saver

Next Day  

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Can you rush my order?

Yes! We are able to do rush shipping and next day delivery on certain Melondipity.com products. Please contact us and let us know which product you would like rushed and we will let you know options on getting it when you need it!

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When will I receive my product?

In most cases your hat(s) and/or headband(s) will be shipped same day. In order for the item to ship same business day, we must receive the order by 10:00am, EST Monday – Saturday. If your order is received after 10:00am EST, the product will ship on the following business day (business days are Monday – Saturday and excludes USA postal holidays). Orders involving multiple products may be shipped to you separately and may arrive on different days.

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What is your exchange policy?

We want you to be fully satisfied with your order, but if something is not right, please let us know. We offer an "exchange only" policy with no refunds. Returned merchandise must be received in our warehouse within 14 days of your receipt of the merchandise. Any merchandise returned that is received in our warehouse after 14 days of your receipt of the merchandise will not be eligible for an Exchange or Store Credit. Customers have the option of returning merchandise for Exchange or Store Credit per the guidelines here.  


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Do you offer gift cards?

Yep! Melondipity.com Electronic Gift Cards make the perfect gift for anyone who loves to shop for their little ones. Perfect for baby showers or other gift giving occasions, this is a gift they will really LOVE and you don’t even have to worry about trying to find the right size! Need a physical gift card? Please contact us.

Please note: Since Melondipity.com gift cards are sent via email, you must provide a valid email address at checkout. The gift card will be sent to the email address you provide, and then you will have the option of forwarding or printing it for to the lucky person!

Click here to purchase now!

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Will you have more styles and sizes available?

We are continually adding new styles and sizes to Melondipity.com. Please let us know if there is a particular product you are looking for and we will do our best to help you find it!

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Have more questions?

Please feel free to contact us with any questions you may have.

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Thanks for shopping at Melondipity.com!